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📄 Last updated: August 5, 2026

Privacy
Policy

This page explains, in plain terms, what data we collect, why we collect it, who we share it with, and how you can request access or deletion. In compliance with the Brazilian data protection law (LGPD, Law No. 13.709/2018).

I
Who is responsible

Data processed on this website is the responsibility of Future Transporte Executivo, Brazilian company registry (CNPJ) 24.263.509/0001-95, based in Rio de Janeiro, Brazil, registered with CADASTUR under no. 19.081813.10.0001-9.

For anything related to your data, including access or deletion requests, contact contato@futuretransporte.com.br.

1
Data you send us

When you fill in the quote form, we collect only what is needed to prepare and send your quote:

  • Name and phone number — to reply and identify your request.
  • Email — when provided, as an alternative contact channel.
  • Trip details — pickup, destination, service type, dates, number of passengers, flight number and notes.

Legal basis: pre-contractual steps taken at your request (LGPD, art. 7, V). Without this data we cannot prepare the quote.

When you submit the form, the same message opens in your WhatsApp for you to review before sending — nothing is sent without your action.

2
Data collected automatically
  • Server logs: IP address, date and time of access, page visited and browser used. These are generated by any website and used for security and technical diagnostics.
  • WhatsApp button clicks: we record that a click happened, for which destination and vehicle category, on which page and language. This record is anonymous — we do not store your name, phone or email at that point, because you have not provided them yet.
  • Traffic source: if you arrived through an ad or partner site, we keep that reference to know which campaigns work.

Legal basis: legitimate interest (LGPD, art. 7, IX), to keep the site secure and understand which services attract the most interest.

3
Third-party tools we use

This website uses third-party services that may collect browsing data through cookies and similar technologies. Each has its own policy:

Tool Purpose Policy
Google Analytics and Tag Manager Measure visits and understand navigation Google
Google Ads Measure ad results and remarketing Google
Meta Pixel (Facebook and Instagram) Measure ad results and remarketing Meta
Hotjar Analyse how pages are used Hotjar
Elfsight Display Google reviews Elfsight

You can block or delete cookies in your browser settings. This does not prevent you from using the site or requesting a quote.

4
Who we share it with

We do not sell your data. Sharing happens only with those necessary for the service to work:

  • Assigned driver — receives only what is needed for the trip: name, pickup location, destination and time.
  • Technology providers — website hosting and email server, which store data on our behalf.
  • The tools listed above — according to each one's policy.
  • Authorities — only under legal obligation or court order.
5
How long we keep it
  • Quote requests: kept while there is a business relationship or the possibility of a new booking. You may request deletion at any time.
  • Server logs and clicks: kept for a limited period, for security and statistical analysis.
  • Legal obligations: some data from booked services may be kept for the period required by law, even after a deletion request.
6
Your rights

The LGPD guarantees you, at any time and free of charge:

  • Confirmation and access — to know whether we process your data and obtain a copy.
  • Correction — to correct incomplete or outdated data.
  • Deletion — to request removal of your data, except what the law requires us to keep.
  • Portability — to receive your data in a readable format.
  • Information about sharing — to know who we share it with.
  • Objection and withdrawal — to object to a processing activity or withdraw consent.

To exercise any of these, write to contato@futuretransporte.com.br with the subject LGPD. We reply within 15 days. We may ask you to confirm your identity first, precisely to protect your data.

7
Security and changes

This site uses an encrypted connection (HTTPS) and access to contact data is restricted and password protected. No system is entirely immune to incidents, but we apply appropriate technical measures to protect your information.

This policy may be updated. The date at the top of the page shows the latest revision — any significant change will be highlighted here.

Questions about your data?
✉️
Email (subject: LGPD)
contato@futuretransporte.com.br
💬
WhatsApp
+55 21 96477-1415

Questions about your booking?

Our team is available 24 hours to help you.

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